1. GENERAL

1a. Business Identity

  • Business Name: ELEFTHERIA XRIST. GKEREKOU AESTHETIC SERVICES
  • VAT Number: 068974161
  • Tax Office: KERKYRAS
  • Registered Office: THESI SPATHA KOURAMOS GOUVIA KERKYRA

1b. **Access and use of this website (hereinafter aureliamobilespa.com), the services, and the products offered through it (hereinafter “Services”) are subject to the following terms and conditions (hereinafter “Terms of Use”). To use the provided services, the agreement to the entirety of the terms of use of aureliamobilespa.com is a prerequisite, as they are in effect at any given time. Therefore, it is recommended to check this page periodically to stay informed about any modifications to the terms of use. The use of aureliamobilespa.com by the user following their update to the currently effective terms of use implies their acceptance. In the case of disagreement with the terms of use, you are advised not to use aureliamobilespa.com.

Access to aureliamobilespa.com is allowed during its operation, but the Business retains the right to withdraw or interrupt the provision of services without prior notice at any time. The Business does not bear any responsibility in the event of an inability to access the entirety or part of the services for any reason.

The Business makes every effort to ensure that the content of aureliamobilespa.com will include complete, accurate, clear, up-to-date, true, and non-misleading information. In any case, there is no liability, commitment, or warranty of the Business regarding security and content. Users of aureliamobilespa.com accept the possibility of a lack of control on the part of the Business over the entirety of the content and services. Furthermore, the Business does not guarantee that the use of the information, data, or materials included in the content of aureliamobilespa.com by users will not infringe upon the rights of third parties.

The use of aureliamobilespa.com by each user is done at their sole responsibility, and its content is not considered and cannot be interpreted as providing advice, direct or indirect encouragement of users to take any action or perform any activity. The assessment of the content is the responsibility of each user who also assumes responsibility for the use of any part of it.

Users are advised that there are “links” (hyperlinks or banners) on aureliamobilespa.com to other websites, the management of which is not under the control of the Business, and the Business does not exercise any control over the services provided by them or their personal data protection policies. The use of the above links is subject exclusively to their terms of use, which users are required to be informed about. aureliamobilespa.com assumes no liability whatsoever for any losses or damages that users may incur from their use. The connection with the above links is made under the personal responsibility of the user.

Users of aureliamobilespa.com who are minors are not allowed to access the services of aureliamobilespa.com that may be considered inappropriate for minors and cannot be continuously monitored by aureliamobilespa.com. If, however, minor users voluntarily visit pages with inappropriate/offensive/unethical material and cannot be continuously monitored, the Business bears no responsibility.

Users are solely responsible for the possession and maintenance of telephone connections, computers, and the equipment in general required for the use of the services of aureliamobilespa.com, as well as for the cost of operating this equipment.

Individuals with health problems are required to have consulted with an aesthetician and a doctor before taking any product hosted on this website. The Business uses data regarding usage instructions and product ingredients based on information provided by the respective companies and does not modify them in any way. The Business assumes no responsibility in the event of improper use/administration of any product, which may either cause or exacerbate health problems in the user.**

Please note that this translation is based on the text you provided, and for any legal or official purposes, it’s advisable to have the terms reviewed and translated by a legal professional.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS – TRADEMARKS

Intellectual property is acquired without any formalities and without the need for an injunction prohibiting infringements. aureliamobilespa.com and its content (including all trademarks, distinctive features, patents, names, text, images, graphics, designs, photos, programs, informational material in any form, data, software) constitute the intellectual and industrial property of the Business and are subject to protection under the relevant provisions of Greek, EU, and international law.

It is noted that, according to Law 2121/1993 (as amended and in effect today), the Berne Convention (ratified by Law 100/1975), and the relevant provisions on the protection of intellectual property on the Internet, any form of copying, modification, intervention, transfer, distribution, resale, lease, republication, reproduction, retransmission in electronic or mechanical form, storage, printing, creation of derivative works, download, or misleading of the public regarding the actual content is explicitly prohibited.

The content of aureliamobilespa.com is not, under any circumstances, to be construed as a grant of explicit or implied license or right to use any Trademark displayed in it without the prior written permission of the Business or third parties who may hold the Trademarks appearing therein. The use of these is strictly prohibited without securing prior written permission from the Business unless there is a different provision in the applicable terms of use.

Products, services, trade names, trademarks, or distinctive features of third parties appearing on aureliamobilespa.com constitute the intellectual and industrial property of the third parties who bear the respective responsibility.

Information submitted to the Business through aureliamobilespa.com is considered non-confidential information and does not constitute the property of the user in question. It becomes the property of the Business, to the extent possible, of whatever is conveyed or transmitted or sent via aureliamobilespa.com. The Business may collect limited information about its commercial activities.**

3. BUSINESS LIABILITY

Given the international nature of the internet and its volume, any direct, consequential, incidental, indirect, or derivative damages resulting from any user’s access to aureliamobilespa.com or its use, including cases of negligence, do not incur liability for the Business, its employees, directors, or collaborators, or any of its agents. Users are encouraged to use antivirus software and protection against electronic viruses and other forms of malicious software.

The Business is not responsible for any damages or expenses incurred in connection with the use of aureliamobilespa.com or the inability to use it by any person, or in connection with the inability to perform, errors, omissions, interruptions, defects, delays in operation, or system line failure. In the event that damage or contamination by electronic viruses occurs on an electronic computer or other electronic medium used by the user to access/visit/use or download any material, data, text, images, video, or audio content, the Business is absolutely not liable. The services provided through the website are provided to the users “as is.” The Business does not guarantee that the content of aureliamobilespa.com and the quality of the provided services will meet the requirements and expectations of the users. The Business does not assume any responsibility for any claims of legal, civil, or criminal nature related to the operation or use of aureliamobilespa.com or for any damage of any kind that may occur either from website visitors or third parties. The Business is not liable and does not undertake any obligation for compensation claims related to the content of aureliamobilespa.com or for any error, simple or defamatory libel, insult, omission, falsehood, obscenity, pornography, blasphemy, danger, or inaccuracy found in the content.

4. USER REGISTRATION/ACCOUNT

For user registration with aureliamobilespa.com, when and if required, the user agrees to:

a) Provide true, accurate, valid, and complete information about the details requested by aureliamobilespa.com in the relevant applications for access to its content/services. b) Maintain and diligently update the registration details to keep them true, accurate, valid, up-to-date, and complete.

Once the user completes the registration process defined by aureliamobilespa.com, they will receive confirmation of a personal access password and the username they have chosen. Users remain solely responsible for all actions taken under their personal access password, username, and their account (user account) in general. They are solely responsible for the correct use of their account, and the Business is not responsible for any harm or damage resulting from the users’ failure to respect and follow these terms. Users agree to immediately notify the Business of any unauthorized use of their account and any actual or possible security breach.

5. CODE OF ETHICS FOR MEMBERS

The use of aureliamobilespa.com services requires users’ agreement to the following rules of conduct:

  1. Users are solely responsible for all content they post, publish, send, transmit, or make available through the services of aureliamobilespa.com. All information, data, texts, graphics, photos, images, music files, videos, messages, and all content, whether publicly posted or privately transmitted, remains the exclusive responsibility of the natural or legal person from whom the content originates. Due to the volume of content posted by users on aureliamobilespa.com, the Company cannot guarantee the accuracy, integrity, legality, or quality of such content.
  2. Users understand and accept that aureliamobilespa.com does not perform a preliminary review of the content posted. However, aureliamobilespa.com and its affiliated partners retain the right, without obligation, to exclusively decide to refuse to post/publish or to move or delete any content available through aureliamobilespa.com services. Additionally, the Company and its affiliated partners retain the right to delete any content posted on aureliamobilespa.com that violates the terms of use.
  3. Users understand and accept that they must evaluate and be responsible for any risks associated with the use of any content, including any decision to rely on the accuracy, completeness, and/or usefulness of any content. Specifically, users understand and accept that they cannot rely on the content of information posted on aureliamobilespa.com, including information provided on aureliamobilespa.com.
  4. Users are committed to following the current legislation regarding the transfer of data from Greece and Europe to third countries.
  5. Users understand and accept that by using aureliamobilespa.com services, they may be exposed to offensive, unethical, or illegal content. In no case can aureliamobilespa.com be held responsible for any errors or omissions in any content or for any damage or harm that may result from the use of any content posted, sent, transmitted, or otherwise made available by users through the services of aureliamobilespa.com. In the event that aureliamobilespa.com receives notification that any content causes harm to a third party, it reserves the right to immediately delete this content and simultaneously suspend the user’s account for violating these terms.
  6. Since it is possible to conduct online conversations through aureliamobilespa.com, users are expected to follow the code of conduct for internet users (NETIQUETTE) and are prohibited from adopting unfair practices.
  7. In the event of users not complying with these terms of use and current legislation, the Company reserves the right to take any necessary action, including restricting access to all or part of the provided services and deleting, moving, or processing messages.
  8. When using aureliamobilespa.com services, the following is not allowed:
  • Posting, publishing, sending, transferring, or using any other method to install content that is illegal, harmful, threatening, offensive, defamatory, damaging, obscene, violent, insulting, racist, or otherwise condemnable or that causes harm to minors in any way.
  • Posting, publishing, sending, transferring, or using any other method to install unsolicited or unauthorized advertising or other promotional content, sending unsolicited and unwanted emails (spam), and any other form of unwanted content promotion.
  • Harassing in any way the private life and personal and social rights of other users, such as collecting and/or storing personal data of other users/members.
  • Making false statements about the user’s identity or providing misleading information about the relationship and/or collaboration of the user with another legal or natural person. Also, altering user identifiers to deceive as to the source of the content transmitted through aureliamobilespa.com services.
  • Posting, publishing, sending, transferring, or using any other method to install content by a person who has no right to make such content available under the law or based on a confidential relationship, as well as posting, publishing, sending, transferring, or using any other method to install software or content of any form (text, image, sound, video, animation) that violates the intellectual and industrial property rights of any entity.
  • Interfering with the services or breaking the services or servers or networks connected to the services of aureliamobilespa.com, or non-compliance with the terms, procedures, and rules of use of these networks. Violating any national, European, or international law that concerns or covers any service of aureliamobilespa.com.

Users of aureliamobilespa.com understand and accept that they have the exclusive responsibility to indemnify the Company and its partners for any legal dispute arising between them and third parties due to the content they provide for posting, publishing, or otherwise transmitting through the services of aureliamobilespa.com.

6. Advertising and Informational Messages – Providing a License for Advertising Purposes

The Company is not responsible for the user’s communication with third-party service providers advertised on aureliamobilespa.com and for any commercial transaction that may result from their relationship. The Company is not responsible for the personal data protection policy followed by the advertisers in their transactions with users of these services.

Users interested in advertising on aureliamobilespa.com must send a relevant application and receive explicit permission from the Company. The use of aureliamobilespa.com services for the purpose of marketing customer data by users of aureliamobilespa.com for the use of other services without prior permission from the Company is not allowed. Users who post or publish information, data, text, graphics, photos, images, music files, videos, messages consent to the posting and/or publication of advertisements by aureliamobilespa.com on the relevant pages/services.

7. Applicable Law and Other Terms

These specific terms and conditions, as well as any modifications thereof, are governed and interpreted in accordance with Greek law. If any provision is deemed void or unenforceable, it automatically ceases to be valid, without affecting the validity of the remaining terms in any case. For any disputes arising from the use of aureliamobilespa.com, the competent courts are the courts of general jurisdiction.

8. TERMS OF USE FOR E-SHOP 8.1 ORDERING AND PAYMENT METHOD We offer four ways for you to make your purchases online:

  1. By creating an account to avoid entering your information every time you shop at aureliamobilespa.com.
  2. By calling us at +30 6937822671.

By clicking the order completion button, you commit to making a payment. Shortly, you will receive an automated email at the address you provided, which will include the order number, payment method, contact information, shipping details, product listings with descriptions, quantities, and initial and final prices.

You can make your payment using the following methods:

  1. Credit/Debit Card Supported cards include:
    • Visa and Mastercard credit cards from all banks
    • Visa debit cards from all banks
    • Maestro debit cards
    • Visa and Mastercard prepaid cards from all banks

To ensure the utmost security for credit card transactions, we use the Piraeus Bank security system, which is based on international SSL encryption protection with a 2048-bit key size, providing a secure transaction environment.

9. WARRANTY Our business does not provide any form of warranty for the suitability of the products for any specific purpose, nor does it guarantee the safety and protection of users of these products. Such warranties are only provided after a customer visits our physical store. Customers should also find information about warranties on the product packaging.

10. PRICES – DISCOUNTS – PRIVILEGES Prices The prices include 24% VAT. Upon completing the order and during your navigation on aureliamobilespa.com, you can find detailed information about the initial and final product prices, as well as shipping costs. Our business reserves the right to change prices at any time; however, the customer is required to pay the price that was listed at the time of the order when receiving the product.

The prices on the online store may differ from those in our physical store. In such cases, our business is not responsible for and does not cover price differences for products purchased from the physical store compared to the online store, and vice versa.

Gift Vouchers Users have the option to purchase gift vouchers of various amounts. Prices include VAT. Gift vouchers can only be purchased from aureliamobilespa.com and can only be used for purchases from our physical or online store. If purchases exceed the amount of the gift voucher, the gift voucher amount is subtracted, and the user pays the remaining balance.

11. TRANSACTION SECURITY For the best possible security of your transactions, electronic payments are processed through the Piraeus Bank security system (Piraeus Payenter). In this security system, payment communication is carried out with 128-bit SSL encryption for absolute safety.

12. PRIVACY POLICY

12.1 SECURITY

The Company makes every reasonable effort to ensure the security of users’ personal data, strictly following security measures. However, users are informed that sending confidential information via email services is not the most secure method of transmission, as it involves the risk of third parties, unauthorized persons reading such information.

The Company manages the personal data of its users in accordance with national, community, and international law on the protection of individuals regarding the processing of personal data. These terms may change, so website users are encouraged to check them regularly.

In the event that website users willingly provide their personal data (e.g., name, address, phone number, or email address), the Company may collect and process them for its own purposes. The owner and data controller of the personal data held in its records for the above purpose is Aurelia ELEFTHERIA XRIST. GKEREKOU YPIRESIES AISTHITIKOU.

The purpose of processing is the consensual sending of informative material, which serves advertising purposes and enhances the recognition of the Company. The recipient of personal non-sensitive data is only the Company. Any communication with the website administrator is done by email at info@aureliamobilespa.com.

If the user has filled out the relevant field and consented to receive informative and promotional material for advertising purposes, the Company reserves the right, after informing the user, to disclose their Personal Data to third parties for the advertising promotion of products offered by them and to companies conducting market research or similar activities.

12.2 USER RIGHTS

Users who have disclosed their personal data to the Company have the following rights:

  1. The right to access the data concerning them held by the Company. Information about: a) All personal data concerning them, as well as their origin, b) The purposes of processing, the recipients or categories of recipients, c) The progress of processing from the last update or notification, d) The logic of automated processing, e) Where applicable, correction, deletion, or blocking of data that do not comply with the provisions of Law 2472/1997.
  2. The right to object to the processing of their data.
  3. The right to temporary judicial protection. Consent of participants in the collection and processing of their personal – non-sensitive – data can be withdrawn at any time, without retroactive effect. The Company complies with all obligations under Law 2472/1997. The user has the right to request the cessation of receiving informative material at any time.
  4. The right to object is exercised in writing to the data controller and must contain a request for specific action, such as correction, temporary non-use, blocking, non-transfer, or deletion of personal data. To exercise this right, each user can send an email to info@aureliamobilespa.com.

If the user discloses personal data to third parties directly, even through the website, the responsibility lies with the user to investigate the terms regarding the protection of their personal data. By disclosing personal data to third parties, the user accepts that the Company is not responsible for their potential use by third parties. In the event of disclosure by a third party-user of personal data of another person through the website without their prior consent, the Company bears no responsibility since it is unable to determine the identity of the disclosing user with the existing technological data. The website user guarantees the truth and authenticity of the personal data they submit to the Company, as well as their right to submit them.

The Company provides users with the right to delete, correct, and/or update their personal data or deactivate their registration at any time, simply by visiting the relevant service on the website or by contacting the Company.

12.3 Data Collection and Use

The business collects personal data when:

a) Users register for its services.

b) Users use its products and/or services.

c) Users visit its web pages and/or enter promotional/advertising programs.

The website uses users’ personal data for four general purposes:

  • Providing customer/user support and tailoring content to their preferences to make it relevant to them.
  • Meeting the current requirements of customers/users regarding the services and products offered by and through the website.
  • Informing users about new service and product offerings.
  • Enhancing the use of the services provided and the content (user experience – buying experience) of the website.

12.4 Transfer and Disclosure of Personal Data

The business commits not to sell, rent, publish, or communicate users’ personal data to any third party. Personal data of users may only be transferred to third legal and/or physical entities under certain conditions:

  • When users have given explicit consent for the transfer of personal data.
  • When the transfer of personal data to legal and/or physical entities cooperating with the business is necessary to fulfill the wishes and/or orders of the users. Legal and physical entities cooperating with the business have the right to process the personal data provided by the website users only to the extent necessary to provide support to the business.
  • When required by compliance with relevant legal provisions to competent authorities.

12.5 IP Addresses

The IP address through which the user’s computer accesses the Internet and subsequently the website is stored for technical reasons and is used exclusively for the collection of statistical data.

12.6 Cookies

Cookies are small files sent to the user’s computer, mobile, or other electronic device when visiting a website, which recognize the device in future visits. These files serve various functions and can be categorized into four groups:

Absolutely Necessary Cookies: These files are necessary for the website to provide services that the user requests, such as remembering products added to the shopping cart.

Performance Cookies: These cookies collect anonymous information about how users navigate and use the website. This data is gathered together with data from other users and helps improve the functioning of the website.

Functionality Cookies: These cookies remember user preferences, such as language or search parameters like size, color, or line of a product. This information allows users to have a more pleasant experience during their visit.

Targeting & Advertising Cookies: These cookies collect information about users’ browsing habits to create advertisements relevant to their interests. They remember the pages users have visited and the information shared with third parties, such as advertisements.

Users can change their browser settings to prevent the storage of cookies on their computer without their explicit consent. Usually, instructions on how to manage cookie settings can be found in the “Help” section of the browser.

Withdrawal – Return Policy

The Company is responsible as a seller for the actual defects and deficiencies of the products sold, according to Articles 534 et seq. of the Civil Code. It is particularly responsible if the product sold does not correspond to the description made by it, if it is not suitable for the purpose of the specific contract, or for the use for which things of the same category are usually intended. In these cases, you are entitled to choose:

  1. To request, without any cost to you, the repair or replacement of the product with another unless such action is impossible or requires disproportionate expenses.
  2. To reduce the price.
  3. To withdraw from the contract unless it is a minor defect.

You are also entitled to return the products you purchased from this online store, at the expense of the Company, if the products were wrongly sold due to the Company’s fault (e.g., mistakes in taking orders, invoicing, shipping, etc.) or if the products are of poor quality (e.g., damaged during transportation, poor packaging, etc.). In this case, you can either refuse to accept the product from the beginning or request a refund.

Finally, you have the right to withdraw from the relevant sales contract, i.e. to return the products you purchased and request their refund within 14 calendar days without giving any explanation, provided that the products or their packaging have not been opened. In this case, the Company is not responsible for the shipping costs of your order.

You can withdraw from the relevant contract after contacting the Company by phone or via email at info@aureliamobilespa.com. The withdrawal period expires 14 calendar days from the day you or a third party other than the carrier and designated by you acquire physical possession of the goods or in the case of multiple goods ordered in one order and delivered separately, from the day the last item or part was acquired.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement (e.g., a letter sent by email). Our contact details are: Aurelia Luxury Mobile Spa, +30 6937822671, info@aureliamobilespa.com. To meet the withdrawal deadline, it is sufficient for you to send your statement of withdrawal before the withdrawal period has expired.

For reasons of hygiene and health protection, withdrawals from sales of products whose sealed packaging has been opened after delivery are not accepted. In any case, the returned products must be in the condition they were sent by the Company and received by you, complete and undamaged. Their packaging should be the one that normally accompanies the product in perfect condition (without labels removed) and with all shipping documents (e.g., Delivery Note, Retail Receipt, etc.).

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice to use a delivery method other than the least expensive standard delivery method offered by us), without undue delay and in any event not later than 14 calendar days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

Please note that if you withdraw from this contract, you must return the products to the ACS Courier carrier without undue delay and in any event not later than 14 calendar days from the day you notified us of your decision to withdraw, bearing the direct cost of returning the goods. You are also responsible for any diminished value of the returned goods resulting from the handling of the goods other than what is necessary to ascertain the nature, characteristics, and functioning of the goods.